| Autor: Dariusz Kotarski | 131 |
Strony: 131-138
pełen tekst
THE FUNCTIONING OF EXTERNAL AND MANAGEMENT CONTROL IN SPA FACILITIES
Summary
The paper shows the rules and functioning of external and management control in spa facilities. The usage of these control systems should fulfill spa tasks effectively and guarantee high service quality. Apart from that in the paper one can find description of some instrument like control self-assessment and internal audit that can identify control problems, and aim at correcting lapses before they are discovered during an external control.
pełen tekstTHE FUNCTIONING OF EXTERNAL AND MANAGEMENT CONTROL IN SPA FACILITIES
Summary
The paper shows the rules and functioning of external and management control in spa facilities. The usage of these control systems should fulfill spa tasks effectively and guarantee high service quality. Apart from that in the paper one can find description of some instrument like control self-assessment and internal audit that can identify control problems, and aim at correcting lapses before they are discovered during an external control.