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Autor: Marian Gołębiowski 135
Strony: 135-141
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DMAIC AND DMADV AS METHODS OF QUALITY IMPROVEMENT

Summary

Starting by discussing basic theoretical aspects of quality improvement, the article characterizes two methods: DMAIC (Define – Measure – Analyze – Improve – Control), dubbed in Polish literature of the subject as quality improvement cycle, and DMADV (Define – Measure – Analyze – Design – Verify), known as project management of a new process/product. DMAIC and DMADV, employed in the Six Sigma technique, are two of many methods supporting quality management, that can be considered process and product quality improvement methods.